IN-STORE ITEMS

⬇✓ Ready and in-stock items only ; ✖ pre-order items ⬇

Greater Toronto Area:  

- FREE pick up at physical store: First Markham Place #151

- Same/next day local delivery*: 10.99 CAD for each order

*Eligible areas: North York, Markham, Midtown, Richmond Hill, Thornhill, Vaughan, Downtown, Scarborough, Etobicoke, Etobicoke, Mississauga, Oakville, Aurora, Newmarket*

*If you choose this delivery method, please note that tracking information cannot be provided since you order will be handled by local logistic company and drivers. If you prefer your order to be shipped via conventional shipping courier with tracking information, please select flat rate shipping instead*

- FREE DELIVERY* on orders over 199 CAD before tax

*same/next day local delivery by default if your address is within the eligible areas*

*if you prefer tracking via conventional shipping courier, please contact us directly*

CANADA and the U.S.:

- FLAT RATE SHIPPING: 15.99 CAD for each single shipment.

- FREE SHIPPING* on orders over 199 CAD.

INTERNATIONAL /multiple shipment/large items:

- Select "WAIT for shipping invoice" at checkout or contact us directly to get a quote before placing an order.

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PRE-ORDER ITEMS

Once your pre-order items have arrived at our physical location, we will notify you to come pick up or pay for shipping invoice. 

If you would like us to store, group and ship your items together, please contact us directly. 

If you would like to add in-store ready items to be shipped together with your pre-ordered item, additional shipping fee can be waived as long as they can fit into a regular-sized single shipment. 

By placing a pre-order, you are purchasing an unreleased item. Shipping fee cannot be determined until we receive the actual item and, therefore, will be calculated according to its final packaging size and dimensional weight. 

Your pre-ordered item(s) will only be shipped after the shipping fee invoice is paid. We reserve the right to cancel the order with no refund if shipping fee has not been paid 3 months after arrival notification.  

If you would like to get an estimate of the corresponding shipping fee, please contact us directly before placing a pre-order. 

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GENERAL INFORMATION ON SHIPPING

We treat every collectible with care and pack with additional wrapping and protection. Yet, we cannot guarantee every item arrive at us in mint condition, please consider the chance of minor box dent or wear during overseas transit before placing an order. If the condition of the box is a concern to you, please contact us directly to request special arrangement. 

Standard shipping options do not include shipping insurance. If you would like to purchase additional insurance to cover potential loss or damage occurred during transit handled by shipping couriers, please contact us directly before we send the shipment. 

Orders shipped outside Canada may be subject to import taxes, customs duties, and fees levied by the destination country. They are the sole responsibility of the recipient. Please contact your local Customs office for more information.

*The final right of interpretation and alteration of the above belongs to SINO HOBBY.*