Pre-orders
The importance of pre-ordering:
- All collectibles are produced at limited quantities and may become hard-to-find once released. By pre-ordering, we can secure an item at a pre-market price.
Estimated Release dates:
- are listed at the end of product description;
- are subject to change by the manufacturers without notice;
- may be delayed due to distribution and logistic issues.
Early-bird deadlines:
- are listed at the end of product description;
- while we accept pre-orders past deadlines, early-bird price and availability may not be guaranteed;
- please contact us as directly, we will try our best to arrange.
Product images:
- presented by the manufacturer(s) are for illustrative purposes only, the actual product may vary according to the final production of the manufacturer(s).
Shipping costs:
- the listed retail price in CAD has already counted estimated international shipping costs and import-related fees in;
- only if items unexpectedly large in size (dimensional weight) may extra shipping cost be billed [which rarely happens];
- otherwise, customers are only responsible for the shipping fees from our location to yours.
- Since pre-order items are unreleased items, the actual packaging size/dimensional weight of the product remains unknown until we receive the item. Shipping fees will be calculated and invoiced according to the measurement of the final shipment.
Unfulfilled pre-orders:
- Wtreat every pre-order as a promise to deliver.
- In rare cases that pre-orders are cancelled by the supplier(s), we will immediately work on hunting a ready stock for you with our back up supply sources within a reasonable time window.
- If the item is still unavailable in the end, we can only regretfully cancel a pre-order with full refund.
General terms and conditions on all sales:
- Please refer to this page.
*The final right of interpretation and alteration of the above belongs to SINO HOBBY.*
