Terms and Conditions

Please read and consider the following before placing an order:

*All prices listed are in Canadian currency; currency converter is located at the footer.*

*Prices do not include tax. Only GST/HST will be collected depending on your location. For orders shipped outside Canada, custom charges incurred are the responsibility of the customer.*

*Due to the unique nature of collectibles, all sales are final for both in-store and pre-order items; no return, exchange, or refund.*

*Since we mainly operate offline, online inventory may not be 100% accurate. You are welcome to message us directly on Instagram for instant assistance and faster response.*

*Please note that collectibles that are non-scale and/or non-high-end figures undergo less rigorous QC by default during the manufacturing process. Imperfect paint jobs and edge cuts are common in the collectible industry, especially among capsule toys, candy toys and prize figures. We are not responsible for manufacturer defects and/or mass production inconsistency.*

*Due to product scarcity, we may deliver Japanese and international versions of the same official licensed product on a random basis depending on availability. If you are looking to purchase a specific geographical version, prearrangement is required.*

*We are using the safest shipping and most secured packing methods to reduce the chance of box damage but are unable to guarantee every item arrives at a perfect and mint condition.*

*All pictures presented by the manufacturers are for illustrative purposes only, the actual product may vary according to the final production of the manufacturers.*

*While we constantly work on restocking wanted and requested items, prices do fluctuate due to changes in currency exchange rate, shipping rates and product availability.*

Appendix 1: ↪ Pre-orders 

Appendix 2: ↪ Shipping/Delivery

*The final right of interpretation and alteration of the above belongs to SINO HOBBY.*

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